Technical Account Representative

Bakelite Synthetics is charting the course as the next-generation chemical company. With our global presence and rich history dating back to 1907, we are deeply rooted in the boundless possibilities of science and curiosity.
 

Today, from trains and planes to everyday household items, our products are almost always within a few feet.   We are continuously innovating thousands of products around the world while committing to sustainability and environmental protection. We are looking for talented and passionate people to help us create that future and the products that will continue to change the world. If you are someone who is curious, creative, and driven to make a difference, then you should consider joining our team.  
 

As a valued member of the Bakelite team, you will:

• Work on cutting-edge projects that are making a real impact on the world
• Collaborate with a team of talented and passionate people
• Learn and grow in a fast-paced and challenging environment
• Put your unique fingerprint on our growing organization
• Make a difference in the world by helping create sustainable products

If you are ready to join a company that is changing the world, then we encourage you to apply today. We can’t wait to see what you can do!

Summary

Bakelite is looking for an Account Manager to manage clients across multiple business segments through effective implementation of market segment strategies; account strategies; and by utilizing senior commercial resources to implement these strategies while collaborating across manufacturing, supply chain, R&D, and procurement functions to optimize value to clients.

Primary Responsibilities

• Drive growth in existing markets and space. Experience in understanding these market dynamics and drivers, growth and innovative opportunities, key performance criteria, and generate information about specific in-house customer targets and their activities. 
• Negotiate and implement customer contract terms and conditions with support and approval from cross-functional management.
• Execute Develop strategic business and account plans to coordinate the necessary activities throughout various Bakelite and Customer functions to maximize and quantify Bakelite’s value offerings.
• Participate in cross-functional market segment teams to formulate segment strategy and implement tactical actions and capitalize on cost to serve tactics.
• Understand the dynamics of customers, competitors and market drivers, both on a local  level and communicate timely information to drive decisions, direction and priorities of the Industrial and Specialty Resins business unit.
• Plan, forecast, and maximize budget Volumes, Revenues, and Contribution Margin for the specified market segments as outlined in your budget and the annual goals. Effectively support all customer contracts and sales agreements in your account territory. 
• Comply with all CRM administrative requirements of the Account Manager position to include call reports, technical updates, project management tracking, account plans, trial summaries and expense report policies.
• Proactively manage Travel and Entertainment Expenses to optimize costs vs. benefits with respect to business results and performance.
• Update Sales and Operations Planning personnel on sales forecast adjustments within their territory to balance customer satisfaction with inventory levels.
• Use technical expertise and resources from senior management to communicate the value of doing business with Bakelite Inc.
• Accountable for commercial safety initiatives within key account markets.

Minimum Qualifications

• Bachelors of Science Degree.
• Enthusiasm to learn new skills and ability to analyze complex challenges.
• Ability to work well independently to achieve objectives and goals.
• Good interpersonal communication.
• Two (2) years of industrial selling, technical, and/or marketing experience.
• Demonstrated evidence of a high degree of productivity and have a high level of knowledge/skills in the commercial field and technical fields.

Preferred Qualifications

• Account Management.
• Extensive Application knowledge.
• Value quantification experience.
• OEM & fabricator company experience in resin and chemical intermediate markets.
• Experience with Microsoft tools and SAP.
• Commercial experience with lean methodology.
• An emphasis on Industrial and Polymer Chemical markets preferred.

Travel

• Travel 50% of the time in support our Customer’s plants, headquarters and R&D centers

Benefits

• Medical, Dental and Vision insurance your first day of employment.
• 3 weeks paid vacation.
• 11 paid holidays.
• Paid parental leave.
• Paid sick time.
• HSA, when enrolled in a qualified medical plan, with company match.
• FSA and Dependent Care.
• 401k with company match.
• Annual profit sharing.
• Company paid life insurance and AD&D.
• Company paid STD and LTD.

We are an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to gender, minority status, sexual orientation, gender identity, protected veteran status, status as a qualified individual with a disability or any characteristic protected by law. 

In order to be considered for this position candidates are required to submit an application for employment through our career site, be at least 18 years or age, willing to take a drug test, submit to a background investigation as part of the selection process, as well as additional periodic background checks as required by the Chemical Facility Anti-Terrorism Standards (CFATS) or regulations adopted by the Department of Homeland Security or other regulatory agencies. Candidates are required to have unrestricted authorization to work in the United States. This company participates in E-Verify.  For additional details, click HERE.

If currently an employee of the Company, you must have satisfactory work performance. Disclaimer: We are not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to an employee about this position. All resumes submitted by search firms/employment agencies to any employee of the Company via email, the Internet or in any other form and/or method without a valid written search firm agreement in place for this position will be deemed the sole property of the Company; no fee will be paid in the event a candidate is hired by the Company as a result of the unsolicited referral or through other means.