Revenue Operations Manager
Темпъл, Лондон EC4Y 8AX, Великобритания
Заявка №4
01 август 2024 г.
JOB PURPOSE
The Revenue Operations Manager plays a central role at the heart of Derivia Intelligence’s revenue function.
Managing a team of 2 Sales Operations Executives, they are responsible for leading the transformation of our revenue operations function, providing critical business intelligence to the C-Suite and driving adherence to best practice sales and operational processes across the business. As a member of the commercial leadership team, this role with have a mandate for change, process improvement and will be key in creating value for the business whilst preparing for sale.
KEY OBJECTIVES
- Leading the sales operations team, ensure all orders are processed accurately in Salesforce and validate and maintain the master data accuracy of customer and deal information
- Become a subject matter expert for the business’s Lead-to-Cash (L2C) process identifying and implementing areas of optimization and automation
- Working with the Sales leadership team, provide regular reporting and sales analytics on activity, pipeline, forecasting and billing, and cash collection metrics
- Design and implement customer lifecycle workflows in Salesforce to enable a seamless and consistent renewal experience for customers
- Lead the strategy for and engagement with the sales technology stack, including Salesforce, Docusign and Zoominfo.
- Proactively identify operational challenges, recommend solutions, and action improvements to produce better business flows across the L2C process
- Serve as a cross-departmental conduit between the Derivia sales team and other departments (Finance, Credit Control, Legal, IT, Marketing) to maintain clear communication between the functions
- Provide training and support to ensure sales and CRM processes are adopted effectively.
KNOWLEDGE, EXPERIENCE AND SKILLS
- 5+ years’ experience within B2B Market Intelligence or SaaS industries
- 3+ years’ experience in Sales Operations and/or Enablement roles
- Knowledge of financial markets and data, preferred
- Advanced Salesforce User – Cases; Reports; Dashboards, Order processing
- Advanced Microsoft Office skills – especially Excel and PowerPoint
- Customer facing experience and team leadership experience desirable
- Strong process-driven, organisational and multitasking skills
- Strong analytical skills – ability to turn data into insights and actions
- A problem solver – ability to identify solution to complex business challenges
- A proactive, hands-on approach mentality with excellent attention to detail
- Strong project management skills, with a track record of getting things done
- Desirable – experience working with other revenue technology systems such as Gong, SalesLoft, ZoomInfo, Clari, Hubspot etc.
ATTRIBUTES
- Self-driven, results-oriented individual, with a positive outlook
- Customer mind-set
- Adaptable and relishes new challenges
- A natural forward planner who critically assesses own performance
- Maintain a strong focus on growth.
Други подробности
- Група длъжности Sales
- Тип на заплащане Заплата
- Индикатор за наемане Permanent
- Темпъл, Лондон EC4Y 8AX, Великобритания