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MSD Sales - Account Manager

Kensington, London, UK Req #697
23 May 2024

Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide.

CACI Ltd is an international data and technology consultancy with £154m turnover and 1100 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference.

We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software. 

CACI's Marketing Solutions Division provides data, software and consulting services to improve our clients’ sales and marketing programmes.

We help clients find, retain and grow profitable customers through our understanding of consumer characteristics and behaviour. And we help commercial property developers and retailers plan retail provision in the UK and overseas.

MSD helps clients shape the vision, define the strategy and deliver a truly integrated customer experience. Our services are based on in-depth understanding of individual consumer behaviour and marketing technology which influence the way consumers buy products and services through a combination of data, technology and consultancy.

Who are we?

At CACI we do amazing things with data. We build some of the most highly regarded, innovative datasets in the market and our people are the best at manipulating that data to provide insight to our clients. We are experts in consumer and location intelligence and bring together cutting-edge analytical techniques, creative thinking, and diverse perspectives to drive growth for our clients. As part of the wider Division you will be joining a 250 strong team working in over 50 markets globally.

 

Our people are what really make us different. We are a growing and dynamic group of analysts, data scientists and commercially savvy business development consultants and account managers, who provide thought leadership and creative thinking. We are passionate, progressive, and unafraid of challenge; our mission is to use data-driven insight to make a commercial difference!

 

Our experts make us the most prestigious location planning consultancy in the world providing large and small businesses across the globe with in-depth customer profiling and behaviour data to identify market opportunities and understand customers

 

What actions & challenges await?

This is an exciting time to be joining team CACI.  Our aim is to continue the development of our proposition, which supports the growth of our client relationships and the growth of our business. This means your role as an Account Manager is vital to the support of our clients.

 

You will have the opportunity to work with some of the largest and well-known brands in the marketplace across the public sector and universities including clients such as the Ministry of Housing, Communities and Local Government (MHCLG), NHS England, HMRC, NHS Test & Trace, King’s College London, Worcestershire County Council - All aiming to make a difference to our lives through CACI’s unique consumer intelligence and data science.

 

You will work across the full client journey, supporting client research and understanding through to monthly and quarterly business review meetings to support the continual growth and development of our client relationships.

 

The main role will consist of nurturing our clients, cementing our relationships, while delivering strategic recommendations to further deliver solutions that add value at every step.  You will be supported to write winning proposals, the ability to have a voice to influence and shape our propositions and how we approach our work and to support our client’s needs.  Here are some of things you’ll be achieving in your role:

 

  • Be the day to day contact for our key clients ensuring we are proactively meeting our client needs, thinking about ways we can help them and opportunity spotting
  • Escalation of opportunities and challenges to ensure we are always providing best in class service and support
  • Ownership of a range of clients for you to cross and up-sell to
  • Utilising personal and industry contacts (using a wide range of tools such as Linked-In Sales Navigator) to raise CACI’s profile and generate interest in our solutions, securing meetings, presentations, and subsequent proposals with the sales lead
  • Work with the Marketing department to tailor and/or create additional product proposition and sales collateral as well as ensure internal and external communications and go-to-market plans
  • Ensure we are forecasting accurately and reporting on activities, issues and opportunities
  • Rigorous focus on process ensuring regular monthly and quarterly account management meetings
  • Interface with the technical, planning and insight teams to ensure accurate handover of delivery and handover of the overall delivery process as required as any new products or partnerships become established
  • Understand CACI’s core data products to help educate our clients
  • Support key RFP’s, bids, and contracts to support the sales operations process and efficient close of contracts

Most important of all is to always adhere to CACI’s Core Values – transparency, honesty, and integrity – we always do the right thing and we do what’s best for our clients.

So, who are you?

Clearly, we want you to be yourself, and unique in your own style, we believe everyone within CACI has a purpose, however, within this account management role you will need to also identify with the below.

 

So, if you are:

  • Focused and organised
  • Ability to multi-task
  • Strong listener
  • Persistent
  • Willing to learn, be challenged and a desire to grow and develop
  • High levels of personal motivation
  • Excellent written/verbal English
  • Excellent presentation and communication skills (both verbal and written)
  • Ability to uncover and numerate business issues
  • Confident in listening and questioning clients aims and objectives
  • Results driven with a professional approach to business development and a successful track record

 

Then this could be the ideal role for you.

What we can offer you

We don’t settle for people that can just do the job, we look for people that are constantly trying to push the boundaries and improve what we do. This is what makes CACI a great team to be a part of.

Innovation is hugely important to us and we guarantee everybody in the business gets to spend 5% of their time innovating and training. If you are an innovative thinker and like to challenge the norm, coming up with new ways of doing things, then you will be surrounded by likeminded people at CACI.

Progression

We understand that your career progression is important to you. Unlike many organisations, promotions happen twice a year at CACI. This gives you more opportunity to progress. At CACI people get promoted on merit, when they are ready. This means that your career is completely in your own hands and there is never a ceiling for your progress.

Everyone’s career path is different. We welcome people exploring different areas and trying out new skillsets. Just because you start off down one path doesn’t mean you are committed to it indefinitely. At CACI you have the freedom to carve your own career path.

Flexibility

The key to our success is our teamwork and collaboration and that tends to work best when we are all in the office working together. That said, we fully appreciate that everyone leads busy lives and we can’t always be in the office. This is why we embrace flexible working. Covid-19 has changed the way we work forever, and we’ll update our flexible working policy as the situation stabilises.

Development

Your development is key and is a top priority for the team. We offer 3 types of training: externally run consulting courses, externally run bespoke courses and internal courses. Everyone has different training requirements which means everyone has their own training plan. A bespoke training plan will be created for you when you join.

Benefits

We have a range of benefits on offer to support you. We have a comprehensive list of schemes ranging from pension plans to health and wellness policies, in addition you can opt into a selection of flexible benefits to meet your personal needs including:

  • Competitive salary
  • Pension contributions up to 5% (matched by employee and employer)
  • Life Insurance
  • Personal Accident Insurance
  • Private Health Insurance from 2nd anniversary
  • Sickness & Disability income protection from 3rd anniversary
  • On site gym membership

We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

 
Successful candidates must have the right to work in the UK.

 

Other details

  • Pay Type Salary
Location on Google Maps
  • Kensington, London, UK