Project and impact manager - Knowledge Exchange

Project & Impact Manager - Knowledge Exchange

Salary: From £34,000 per annum, negotiable dependant on experience

Contract: 2 year FTC

Hours:  35 hours per week

Reports into: Knowledge Exchange Manager

Location: Hybrid - flexibility to work from home and at any of our main hubs (London, Bristol, Manchester and Milton Park - Oxfordshire)

Getting face to face is something KE values and there will be international travel. The Jisc main offices are in Bristol, Harwell, London and Manchester; the KEO meets regularly in Bristol.  

About the role:

Knowledge Exchange (KE) is an international collaboration of six partner organisations: CSC (Finland), CNRS (France), DeiC (Denmark), DFG (Germany), SURF (Netherlands) and Jisc (UK). In their respective countries, the six partners are responsible for the development of infrastructure and services to support the use of ICT within education and research.

Jisc is the host organisation for the Knowledge Exchange Office (KEO), which facilitates activities between the partners. The KEO is responsible for supporting, developing and implementing KE’s projects, processes, tools, outputs and communications, ensuring these align with the requirements of all six partner organisations and serve KE as a whole. 

In this interesting and diverse role, you will be responsible for supporting and enhancing KE project lifecycles by developing and implementing initiatives and processes from project conception to impact evaluation. You will have the opportunity to work closely with KE project teams to define, plan, deliver and evaluate projects, providing guidance, advice and leadership as required.  

This will also involve working closely with other members of the KEO to ensure KE operations are effective and efficient; with the Communications and Engagement Manager on stakeholder and beneficiary engagement and impact development; with the Operations Coordinator on project processes, governance and tools; with the KE Manager to ensure there is clear and consistent progression of activities. 

Responsibilities will include: 

• Develop, implement and continuously improve KEO-led project and related process management. 
• Motivate, influence and direct relevant teams to drive the completion of objectives and facilitate discussions. 

• Drive project management and governance and lead on project reporting, including preparing relevant documentation conducting stakeholder analysis, managing risks, issues and changes, tracking budgets, evaluating and closing projects often involving multiple stakeholders at each stage. 

• Lead on impact planning, assessment and evaluation, including identifying activity benefits and beneficiaries, and collecting evidence of impact. 

• Manage project-related finance and procurement processes within KE, in alignment and compliance with the Jisc systems and procedures, Lead KE project meeting planning, organisation, and minuting, across multiple time zones, producing clear and concise minutes of complex and technical discussions, for native and non-native English speakers.  

Key Skills and Experience:

• Proven project management and impact evaluation skills, including those relating to quality and risk.
• Experience managing and supporting complex international projects, implementing and maintaining working processes for cross-country and cross-organisational collaboration. 
• Excellent interpersonal skills, including relationship building and influence.  
• Excellent verbal and written communication, with proven ability to articulate complex requirements to all audiences.  Ability to assimilate new information and develop solutions to problems with initiative, professionalism and empathy.;
• Experience managing and organising in-person, online and hybrid meetings, workshops or webinars, internationally 
• Experience working with financial, budgeting, procurement and contracting processes and software. 
• Experience working with external suppliers, sector contacts, contractors and consultants. 
• Ability to manage a large and varied workload, working autonomously with a variety of stakeholder groups and suppliers. 

Qualifications

• Educated to degree level or equivalent, or equivalent experience at this level. 

The company

Jisc is the UK digital, data and technology agency focused on tertiary education, research, and innovation. We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions. Our talented people bring their own unique skills and experience to empower our members and customers with the technology they need to succeed. Take your next career step with us and you can make a real difference to the education and research sector.

Knowledge Exchange (KE) is an international collaboration of six partner organisations: CSC (Finland), CNRS (France), DeiC (Denmark), DFG (Germany), SURF (Netherlands) and Jisc (UK). In their respective countries, the six partners are responsible for the development of infrastructure and services to support the use of ICT within education and research.

Jisc is the host organisation for the Knowledge Exchange Office (KEO), which facilitates activities between the partners. The KEO is responsible for supporting, developing and implementing KE’s projects, processes, tools, outputs and communications, ensuring these align with the requirements of all six partner organisations and serve KE as a whole.  

We are constantly changing and evolving at Jisc, so this job description just gives a flavour of what the role involves. It will change as our operations develop.

Don’t meet every single requirement?

We know that sometimes people can be put off applying for a job if they think they can’t tick every box, so we encourage you to apply even if you do not meet 100% of the requirements, but you feel this role is perfect for you. You may be just the right candidate for this or other roles!
 

Why work for us?

At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors.

We believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working.

It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. Our hybrid working policy is flexible, and the frequency of time spent in your nominated office will vary across teams and job roles.

Take a look at our fantastic benefits!

We offer:

• Flexible work pattern, which can adapt to suit your schedules and personal commitments
• 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas plus the opportunity to buy up to an additional 5 days
• Generous flexible pension schemes
• Protection benefit – life cover
• Annual Jisc performance award
• A range of wellbeing lifestyle benefits including company paid health care cash plan, employee assistance programme, mental health first aiders and support
• A generous budget to support you with external learning and Continuous professional development
• Allocated allowance of up to £250 to equip your home office
• Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money
• The opportunity to donate to charity tax-free with our Payroll Giving benefit
• Electric Car Lease Scheme and option to purchase SmartTech – spreading the cost of your everyday white goods and technology
• A wide range of discounts from retailers and big-name high-street stores and CSSC membership
• Family friendly policies including enhanced parental, maternity and paternity leave and opportunity for career breaks
• Support your volunteering with up to 3 days volunteer leave
• Cycle to work scheme and eye care scheme including free eye test vouchers and £70 towards new glasses for VDU use
• Free flu vaccinations
• Employee recognition awards and travel loans
• A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning

Equity, diversity and inclusion

At Jisc, we don’t look for ‘sameness’, but to truly include people who can add unique perspectives and experiences to our culture, and we are working hard to achieve progressive change. ‘Always inclusive’ is one of our six guiding principles which actively encourages us to bring our whole authentic selves to work. We believe that our commitment to equity, diversity and inclusion is fundamental to our success.

Jisc believes our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging. We work with passionate colleagues to strengthen knowledge and awareness, provide learning and development opportunities, and foster multiple employee networks which create a sense of community and influence our policies and practice.

We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status.

Application process

We want you to showcase your talent throughout the recruitment process. Please let us know how we can best support you to do that; for example, if there are any reasonable adjustments we may be able to put in place. We will be happy to help you.

Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it.  However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! 

We advertised this role on 9th September 2024

Jisc has an active sponsor licence to recruit on a Skilled worker visa basis. Candidates wishing to apply who require sponsorship should determine the likelihood of obtaining a Certificate of Sponsorship for the role by assessing their circumstances against the relevant Home Office criteria. Jisc does not offer any financial re-imbursement towards the applicant costs, such as re-location, skilled worker visa and dependant costs or the immigration health charge.