London Office - Senior Creative Services Lead

From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we're New Look.
 

Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one.

The Role:

The Creative Services Lead will dynamically manage and facilitate the creative services required to deliver best-in-class content at New Look. You will oversee the delivery of our creative output while maintaining creative integrity and fostering a strong ethos of collaboration across multiple stakeholders and teams consistently 

Responsibilities:

• Own strategic planning of creative resources, both current and future-facing.
• Effectively plan, resource, and manage projects across our creative function, comprising production, print and video.
• Delegate creative tasks to team-members, manage the production budget, schedule meetings and creative reviews, liaise with cross-functional stakeholders, chase briefs, and ensure the timely planning of shoots and asset retouch.
• Demonstrate in-depth knowledge of creative projects in order to guide work effectively throughout the business.
• Manage and guide stakeholder expectations at every level against the critical path.
• Be adept at allocating the right people to the right projects at the right time.
• Actively collaborate with teams to offer options, build on ideas and get to creative solutions.
• Proactively consider different strategic approaches to get to the best possible outcomes.
• Apply an in-depth understanding of how the business charges, resources and allocates time to projects, to offer effective solutions.
• Source great external talent as required on a project-by-project basis to support our requirements, utilising it effectively to meet deliverables.
• Chairing regular critical path meetings with key stakeholders across Creative, Content, Production, Styling, Brand, Ecommerce studio and the wider Customer and Design teams.
• Managing inter-departmental relations to support the timely delivery of the critical path.
• End-to-end freelance management, including raising requisitions, receipting POs & ensuring all freelancers are IR35 compliant.
• Working closely with Finance, HR, Talent and Procurement for budget management.
• Continuous implementation of creative studio best-practice processes.
• Coordinating an average of 150 briefs per week for seasonal campaign creative concepts, BAU assets for e-comm, CRM, social, OOH advertising, packaging, windows & POS and internal initiatives.
• Review in house systems for briefing and recommend tools to service & support creative department and key stakeholders 
• Challenging existing WoW and constantly pushing for more efficient effective ways of working 
• Manage a team of artworkers
• Traffic and Manage work flow for full creative studio

About You:

Essential Skills

• Planning 

• Commercial 

Desirable Skills

• Forward and Creative thinker

• Innovative and ideas generative

• Can do attitude

• Strong influencer

Education – to Degree level or similar.

Why New Look?

The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. 

Being part of the New Look Team means you get access to a great range of benefits & perks …

👗        You’ll *love* our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members!

🛍        Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.

💰        Plan for you retirement while you work with our contributory private pension scheme.

💰        We’re all about celebrating our success, so we have a profit-related bonus scheme.

🚓         Upgrade your commute with our company car allowance – you can use it to buy, lease or fund your current vehicle.

🧸        Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave.

👩🏻‍⚕️         Receive quick access to consultations and treatments with AXA Private Medical Scheme, paid for by us.

✈        Big trip on the cards? Unlock extra leave with our buy more holiday scheme.

🎈        Celebrate YOU! Enjoy an extra paid day off on your birthday each year.

🚲        Do your bit for the environment and save money with our Cycle2Work scheme.

🚆        Spread the cost of your commute with interest-free season ticket loans.

🥣        Running late? No worries, enjoy a free breakfast on us!

❤         We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust

Please note – these benefits and perks are non-contractual and may be changed from time to time.

Apply now to find out more!

We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.   
   
Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process.