Analyst, Data - Operations

Job Specific
- To support initiatives for data integrity and normalization
- To respond to data and product related inquiries to support business and technical teams
- To be responsible for developing and executing tools/reports to monitor and report on data quality
-To conduct in-depth review and find out root cause of bad data - Identify, analyze, and interpret trends or patterns in complex data sets
- To conduct detailed data analysis on data used across business units to evaluate business processes and improve on/create new feature
- To provide expertise and translate the business needs to design; and develop tools, techniques, and metrics, and dashboards for insights and data visualization
- To provide training support for business units when needed
- To work with management to prioritize business and information needs Data Analysis
- To input and extract data from SalesForce.com Others
- To handle tasks assigned by the Management
- Completes other duties as assigned
 
Requirement 

- Attention to detail as data analysis and reporting must be precise

- An analytical mind and inclination for problem-solving 

- Knowledge of SalesForce administration and reporting is highly preferred

- Excellent computing skills in office software including Excel (Formulas, Pivot Table, Data Management), Word (Mail Merge), PowerPoint and Outlook

- Fluency (speaking, reading and writing) in English and Chinese

- Knowledge of other Asian language(s) is a plus

- Strong organizational skills and attention to detail

- A “Do Whatever It Takes” attitude to get things done – either to meet individual or team objectives/goals

- Able to communicate effectively with all levels within organization

- Ability to learn and understand ACAMS’s services and training offerings (Study of the ACAMS Coursework is required)

- Familiarity with banking and finance, training, financial institution regulation or compliance a plus