Sr Spec, Virtual Events - Operations

Opportunity

This position, under general supervision of the Virtual Event Operations Manager, Events & Training, the Sr Specialist is responsible for leading day to day ACAMS’ virtual and in-person events related operational tasks whilst ensuring excellent service delivery to internal and external clients including speakers, trainers etc.

Our innovative and growing organization is searching for experienced candidates for the position of Testing Senior Manager. Thank you in advance for looking at the list of responsibilities and qualifications.

Responsibilities

• Accountable for execution of assigned events ensuring end-to-end tasks are completed by respective teams for successful delivery.
• Use Learning Management System to set up virtual environments & host Virtual Events (Virtual Classrooms & Webinars) via Zoom/Webex/Teams, provide general technical support to participants during the event.
• Liaise with clients on in-person event deliverables including but not limited to client roster, testing requirements and student materials.
• Coordinate with speakers & instructors to manage the delivery of event related elements.
• Work closely with different teams including Marketing, Operations and Content providers for event.
• Support regional manager with administration duties, e.g., running reports, managing expenses, collecting NPS data etc.
• Lead multiple simultaneous projects including custom events (onsite or virtual).
• Travel as needed for exam proctoring, approximately 40%
• Any ad hoc duties/projects execution as assigned.

Qualifications

• Minimum bachelor’s degree.
• Minimum of 3-4 years’ relevant experience.
• Customer service orientation with a demonstrated desire to exceed expectations  ability to work in a fast-paced environment whilst completing multiple requests and tasks within agreed timelines.
• Well-developed technical skills and aptitude, being a quick self-learner of all the technology ACAMS uses now (including MS Office, Webex, Zoom, SmartSheet, ACAMS Learning Management System, Salesforce, ACAMS.org, etc.) and in the future.
• A “Do Whatever It Takes” attitude to get things done – either to meet individual or team objectives/goals.
• Must have excellent communication skills with fluent written and spoken English and Spanish. 
• Additional Global language proficiencies a plus 

We are proud to be an EEO employer M/F/D/V. At ACAMS, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.
 
Who We Are

 ACAMS is a leading international membership organization dedicated to providing opportunities for anti-financial crime (AFC) education, best practices, and peer-to-peer networking to AFC professionals globally. With over 100,000 members across 180 jurisdictions, ACAMS is committed to the mission of ending financial crime through the provision of anti-money laundering/counterterrorism-financing and sanctions knowledge-sharing, thought leadership, risk-mitigation services, ESG initiatives, and platforms for public-private dialogue. The association’s CAMS certification is the gold- standard qualification for AFC professionals, while its CGSS and CCAS certifications are for sanctions professionals and AFC practitioners working in the crypto space, respectively. ACAMS’ 60+ Chapters globally further amplify the association’s mission through training and networking initiatives. Visit acams.org for more information.