Data Analyst, SRP

1- JOB PURPOSE

To ensure customer and business data requirements are met through following, establishing, achieving and maintaining data sourcing, entry, output and quality objectives of structured products.

2- PRINCIPAL ACCOUNTABILITIES

As part of the SRP data team:

Ensure that the Structured Retail Product’s database is maintained to exacting standards of quality through the use of bespoke workflow tools and training from domain experts

Target turnaround for updating database should be no longer than 24 hours after system exception notifications or client queries. Appropriate records/reports must be maintained to provide an audit of data changes.  Appropriate steps must be made to obtain missing information.  Maintain a record of action(s) taken

Ensure that all appropriate data is obtained and processed. Maintain a good record of issues, resolutions, improvements, best practices and demonstrate a procedure for review/updating

Deliver client contract commitments (SLAs) to time, quality and cost, highlighting risks and mitigation strategies accordingly

Ensure all associated projects are performed to agreed deadlines and appropriate records are maintained

Ensure that procedure guides for all data management processes are maintained and are constantly updated with any changes or amendments

Ensure all team tick lists, proformas, logs, etc. are properly maintained

Keep track of trends and pro-actively identify continuous improvement measures

Provide cover during staff absences and peak volumes, as directed by the Team Leader

Engage with other team members, building a high performance and inclusive culture in which talent can thrive

Achieve alignment and understanding to Derivia’s code of conduct and group policies across the team

To work with peers across the team to establish networking links and common areas for collaboration

Undertake projects as directed by the Team Leader

Undertake client investigations as directed by the Team Leader.

 3-   KEY INTERFACES

Works with internal staff to ensure cost-effective and efficient data sourcing

Liaises with clients and other third parties to ensure customer service levels are maintained and improved and client issues are effectively dealt with

Liaises with business users of data management systems and productivity applications and collating feedback to ensure all user needs are met

Keeps management informed of operational status through periodic status reporting and project updates

 4 - KNOWLEDGE, EXPERIENCE AND SKILLS

Personal Skills Essential:

Good written and verbal communication skills

Good interaction with staff and working with teams- Strong team player

Very good organisational and planning skills

A very high standard of focus, accuracy and attention to detail is essential.

Strong analytical and problem-solving skills

Exemplary high standards of honesty, integrity and endeavour

Ability to use initiative in identifying day to day issues and challenges and recommending appropriate course of action(s).

Basic knowledge and understanding of business terminology

Must be flexible and able to handle multiple tasks

Ability to establish priorities, work independently, and proceed with objectives with minimal supervision

Excellent numeracy

A “self-starter” who can contribute to the team with minimal supervision

Ability to work under pressure and tight schedules

Personal Skills Desirable:

Ideally, experience gained within a futures & options trading environment or support background.

Previous database administration experience.

 Qualifications:

Bachelor’s Degree in Finance, Business or Mathematics/Statistics

Fluency in English

Understanding of financial markets.

Experience Must Have:

Excellent knowledge of the Internet

Microsoft Office Products (Access, Excel, PowerPoint and Word).

       Experience Desirable:

Structured Products knowledge

Data entry in exacting quality centric environment.