Consultant, Client Services
Vadodara, Gujarat, Inde
Numéro de demande 1037
5 août 2024
Consultant, Client Services
About the Role
A typical day involves collaborating with Magnit-internal and client stakeholders on queries and issues related to the processing of purchase orders and invoices.
What You Will Do
- Work closely with client stakeholders as well as Magnit-internal Client Delivery and FinOps teams to monitor the processing of purchase orders, goods receipts and invoices and take remediating actions in case of problems.
- Report technical problems to the respective IT team and follow up on ticket resolution.
- Participate in calls (CET/CEST working hours) on the above-mentioned topics upon request.
What You Will Need
- Understanding of billing/invoicing, preferred experience within SAP Fieldglass from MSP perspective (not recruiting).
- Will be completing daily/weekly invoicing reports, supporting Magnit FinOps, working with client 3rd party Fieldglass support team and client SRM/P2P teams to resolve rejected invoices, supplier inquiries for payment delays, pending billing, management and tracking of tickets via weekly reports, etc
- Experience in providing remote customer service
- Experience in working with purchase-to-pay and accounts payable processes
- Experience in staffing industry, HR/recruiting, MSP is preferred
- Experience in working with ticketing systems and an ability to learn new IT systems and related processes quickly
- Good command of English, verbally and in writing
- A customer-oriented, self-motivated and agile “can-do” attitude and the ability to work across functions
Autres détails
- Famille d'emplois Staff Jobs
- Type de paie Salaire
- Vadodara, Gujarat, Inde