Client Service Representative
Who We Are
Magnit is the future of work. Serving hundreds of the world’s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.
About the Role:
The role of a Client Services Representative (CSR) is crucial in ensuring the efficient operation of our service. Working on a hybrid basis you will be an integrated member of their team whilst representing Magnit at all times. You will provide support to the rest of the Magnit team, ensuring the prompt and accurate onboarding of your client’s contingent workforce and using the HCM software platform on daily basis.
A typical day may involve interview coordination, communicating with hiring managers and suppliers, updating the HCM platforms, attending briefings on new roles with clients and monitoring response rates from suppliers. Additionally, you may be involved in troubleshooting and helping out the rest of the team when and how required - always whilst ensuring the client receives outstanding service!
What You Will Do:
- Provide ongoing contract administration support to the remote or onsite Magnit team
- Monitor signature of contracts by partner suppliers and draft service agreements
- Create and execute tasks for screening
- Prepare Reliability Statements and Screening certificates and sending them to the client
- Draft partial agreements/transaction agreements and work orders
- Complete timely Client System Updates, including transfers, data change, end date and software updates
- Keep an eye on records and documents and ensure any necessary data is collected
What You Will Need:
- Strong administration skills
- Excellent attention to detail
- Strong communication skills (written and verbal)
- Good level of knowledge of Outlook, Excel, PowerPoint and Word
- Good data entry skills (alpha & numeric) with excellent accuracy
- Keen to develop and progress
What Magnit will Offer You
At Magnit, you’ll be joining an innovative, high-growth environment and can quickly make an impact to help transform the largest companies in the world. You will work with passionate colleagues who collaborate and deliver. Magnit offers all employees the opportunity for growth and development, and we want individuals to fulfill their potential and blaze their own trails!
Magnit will offer you a competitive PTO and benefits package, including medical, dental, and vision coverage, retirement planning, as well as discounts and perks for tickets, travel, merchandise and more! Magnit encourages employees to participate in giving back, and we will match employee contributions to favorite charities and support corporate volunteering hours to make a difference in your community!
If this role isn’t for you
Stay in touch, we will let you know when we have new positions on the team.
To see a complete list of our open career opportunities please visit.
https://magnitglobal.com/us/en/company/careers.html
To do our best work we need different viewpoints. Therefore, we celebrate diversity and embrace inclusion.
As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to ensure that we maintain a positive and enriching work environment for all.
By applying to this role, you consent to Magnit safely storing and managing your personal data. Please read this link to learn more.
https://magnitglobal.com/us/en/privacy-notice.html
Other details
- Job Family Staff Jobs
- Pay Type Salary
- Employment Indicator Regular
- Netherlands
- Virtual