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Telephonist

Randalls Way, Leatherhead KT22 7TW, UK Req #137
19 June 2024

Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures.

We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey.

Your Future Starts Here

Why Bytes?

  • Over 600 staff (plans to double in size over the next 5 years)
  • Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester
  • Winners of an array of industry awards
  • Sunday Times Top 100 Best Places to Work
  • Excellent training and career prospects offered
  • Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events
  • Supporters of 85+ charities with strong commitment to diversity and sustainability

 

POSITION DETAILS:

Position Title:

Telephonist 

Reports to (POSITION):

Facilities Manager

Team:

HR & Payroll

Department:

HR & Payroll

 

KEY RESPONSIBILITIES:

  • Answering all incoming calls and providing customer support by directing to the appropriate person or department.
  • Accurately taking messages and relaying messages to the relevant person or department.

INDIVIDUAL RESPONSIBILITIES (Adhoc cover):

  • Meet and greet all visitors
  • Post duties
  • Assist Facilities Manager and Facilities Co-ordinator with ad hoc Tasks
  • Ensure reception area & adjacent meeting rooms remain tidy
  • Manage Goods-in and deliveries
  • Clean & refill coffee machine daily & maintain stock
  • Load & unload dishwashers at 3pm each day

 

 

QUALIFICATIONS, EXPERIENCE, & SKILLS:

(DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs)

Educational Qualifications:

  • Minimum GCSEs (A-C) English & Mathematics

ESSENTIAL

 

CORE Competencies & SKILLS – BASED ON POSITION AND GRADE (IF APPLICABLE)

(INCLUDE CORE COMPETENCIES & SKILLS REQUIRED FOR THIS POSITION BASED ON THE GRADE)

  • Good telephone manner
  • Communication
  • Organisation

 

 

Other details

  • Job Family Employee
  • Job Function Administration
  • Pay Type Salary
Location on Google Maps
  • Randalls Way, Leatherhead KT22 7TW, UK