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To proactively manage a caseload of technically complex claims up to a value of £500,000 including fatalities, mild brain, and serious orthopaedic injury claims whilst operating within Haven’s Delegated Authority and reserving and reporting to reinsurers when required. Provide technical support and guidance to less experienced claims handlers and handle technical referrals where required. Role: Large Loss - Senior Technical Claims Handler Location: Hybrid with office days in Liverpool and/or S ...Read more about Senior Technical Claims HandlerMore
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Role: Customer Service Representative Department: Telematics Location: Liverpool, Hybrid Salary: £24,255 to £27,876 OTE* including £2,000 performance related bonus per annum, once established within your role. Job Type: Full Time Working hours: Full Time 37.5 hours a week. You will be working Monday to Friday, between 8:00am and 19:30pm on a three-week rolling rota. 1 in 3 Saturdays 09:00 – 17:30. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulate ...Read more about Customer Service RepresentativeMore
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Role: Driver Success Team Agent Location: Liverpool, Hybrid Salary: £24,255 - £27,876 OTE* including £2,000 performance related bonus per annum, once established within your role. Working hours: 37.5 hours a week between 8:00am and 19.30pm on a three-week rolling rota from Monday to Friday and this will include 1 in 3 Saturdays between the hours of 9.00am and 17.30pm only. As part of the Driver Success Team (DST), you will provide critical and educational intervention for customers, coaching the ...Read more about Driver Success Team AgentMore
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Role: Sales Agent Department: Private Car Sales Location: Liverpool, Hybrid Salary: £24,255 to £27,876 OTE* including £2,000 performance related bonus per annum, once established within your role. Working hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays. The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company ...Read more about Sales AgentMore
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The Acorn Group are currently recruiting for a brand new role in our Cyber Security Team as a Cyber Security Operations Lead. While leading the team of 3, you will be responsible for aligning securities’ strategies and road-maps, delivering technical security solutions and toolkit while ensuring all services across technical estate are delivered securely. Job Title: Cyber Security Operations Lead Location: Liverpool City Centre / Formby; Hybrid working available with management discretion Sa ...Read more about Cyber Security Operations LeadMore
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Due to continued success and growth, Acorn Insurance are currently recruiting for a talented Infrastructure Engineer to join our developing IT Team. This is an exciting time to join Acorn Insurance- as an Infrastructure Engineer, you will have the opportunity to collaborate with the wider technical teams as well as stakeholders around the business to continue the enhancement of technology which would benefit throughout the group. Role: Infrastructure Engineer Location: Liverpool/ Hybrid Workin ...Read more about Infrastructure EngineerMore
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Role: Renewals AgentLocation: Liverpool, HybridWorking hours: 37.5 hours per week Rota: 3-week rolling 8:00am – 7:30pm (1 in 3 Saturdays 9:00am – 5:30pm)Salary: £24,255 - £27,876 OTE* including £2,000 performance related bonus per annum The Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Renewals Agent position will demand the very best of your ...Read more about Renewals AgentMore
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Role: Renewals Agent Location: Liverpool, Hybrid Working hours: 37.5 hours per week Rota: 3-week rolling 8:00am – 7:30pm (1 in 3 Saturdays 9:00am – 5:30pm) Salary: £24,255 - £27,876 OTE* including £2,000 performance related bonus per annum The Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Renewals Agent position will demand the very best of yo ...Read more about Renewals AgentMore
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Our growing Household Claims department are looking for enthusiastic, customer centric staff to join the team as Household Claims Handlers. You will support our customers through the claims journey where this has significantly impacted their day-to-day life. As a Household Claims Handler, you will be responsible for dealing with customers new and existing claim enquiries, ensuring we are working to strict deadlines and targets, and creating a positive work culture. Role: Household Claims Handl ...Read more about Claims HandlerMore
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Role: Driver Success Team Agent Location: Liverpool, Hybrid Salary: £24,255 - £27,876 OTE* including £2,000 performance related bonus per annum, once established within your role. Working hours: 37.5 hours a week between 8:00am and 19.30pm on a three-week rolling rota from Monday to Friday and this will include 1 in 3 Saturdays between the hours of 9.00am and 17.30pm only. As part of the Driver Success Team (DST), you will provide critical and educational intervention for customers, coaching the ...Read more about Driver Success Team AgentMore
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Within our Specialist Products Department, you will be providing support to our clients and agents to ensure conversion of new business. You will be dealing with enquires by phone, email, virtually and on occasions, face to face. You will demonstrate excellent customer service skills and be responsible for meeting retention targets by servicing existing accounts. Role: Admin Agent Location: Formby Working hours: 37.5 hours, Monday to Friday from 9am to 5:30pm Salary: £24,255 What you will be ...Read more about Admin AgentMore
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Are you looking for an exciting opportunity in the insurance industry? Our Fleet and Specialist Product team are currently going through a great period of growth which has opened a lot of opportunities for our colleagues! We are currently recruiting for an underwriter to join our team! As an underwriter, your main mission will be to provide exceptional support to our clients and agents, ensuring the conversion of new business. This will also include servicing existing accounts and meeting reten ...Read more about UnderwriterMore
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Role: Sales Agent Department: Private Car Sales Location: Liverpool, Hybrid Salary: £24,255 to £27,876 OTE* including £2,000 performance related bonus per annum, once established within your role. Working hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays. The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company ...Read more about Sales AgentMore
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Our growing Household Claims department are looking for enthusiastic, customer centric staff to join the team as Household Claims Handlers. You will support our customers through the claims journey where this has significantly impacted their day-to-day life. As a Household Claims Handler, you will be responsible for dealing with customers new and existing claim enquiries, ensuring we are working to strict deadlines and targets, and creating a positive work culture. Role: Household Claims Handl ...Read more about Claims HandlerMore
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As a Desktop Motor Engineer, you will be able to assess prospects of repair v total loss utilising engineering tools available in accordance with guidelines and procedures, taking commercial decision making into account. You will also be able to mitigate ancillary claim spend on hire, storage and recovery charges. You will provide accurate assessments of repair cost by authorising repairs and supervising the prompt payment of accounts within established guideline and procedures. Role: Desktop M ...Read more about Insurance Desktop Motor EngineerMore
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At Acorn, we have gone from strength to strength, and due to this, we are seeking an enthusiastic QA Automation Engineer to be part of our amazing IT team during this time of growth. You will have a passion for automation showing your knowledge in testing for web and mobile applications, whilst showcasing your teamwork abilities through helping coach and mentor more junior members of the QA team on best practices and also methodologies. As you are part of the IT team you will work closely with t ...Read more about QA Automation EngineerMore
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We are seeking a highly-motivated, professional individual with effective communication skills to join our successful and Recoveries Team as a Litigation Handler. You will be Reporting to the Recoveries Lead, mainly responsible for proactively managing a portfolio of cases suitable for recovery by litigation through to settlement. You will be the key link between Panel Lawyers and the business. Role: Recoveries Litigation Handler Location: Liverpool with hybrid working available Working hours ...Read more about Recoveries Litigation HandlerMore
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Job Title: Branch Manager Location: Birmingham (B13) Salary: £30,000 + Bonus £4,000 Per Annum (£34,000 OTE). Job Type: Permanent - Office Based, No Hybrid. Working hours: Monday to Friday, 37.5 hours between 9am-5:30pm As a leader within our Retail Branch Network department, you will be accountable for the day-to-day performance of your branch and team. Delivering best in class service and meeting, if not exceeding all branch target expectations and retail network objectives. Working closely wit ...Read more about Branch ManagerMore
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Role: Welcome Team Validations Agent Location: Liverpool, Hybrid Salary: £24,255 to £27,876 OTE* including £2,000 performance related bonus per annum, once established within your role. Working hours: 37.5 hours per week Rota: 3-week rolling 8:00am – 19:30pm (1 in 3 Saturdays 9:00am – 5:30pm) What you will be doing: Ensure all details on applications are honest and accurate Perform checks on applicants’ details to confirm accuracy Update details and advise customers to any change in the price ...Read more about Welcome Team AgentMore
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When you join the PI team you will proactively manage a portfolio of motor claims. This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement.You will also provide technical support and guidance to less experienced claims handlers and be available to act as a referral point. You will be responsible to ensure indemnity spend is mi ...Read more about Third Party Personal Injury HandlerMore
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The First Response Unit is a fast paced and energetic department where no two days are the same. We are looking for people with excellent customer service, response and resolution skills, who will treat our customer fairly with empathy and respect. As a FRU Claims Handler you are the first point of contact for our customers, you will ensure the delivery of excellent customer service by providing relevant and accurate information to every customer, based on your professional expertise and trainin ...Read more about FRU Claims HandlerMore
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Role: Renewals Agent Location: Formby Working hours: 37.5 hours per week Rota: 3-week rolling 8:00am – 20:00pm (1 in 3 Saturdays 9:00am – 12:30pm)Salary: £24,255 to £27,876 OTE* including £2,000 performance related bonus per annum The Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Taxi Renewals Agent position will demand the very best of your sa ...Read more about Renewals AgentMore
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The Claims Governance Team is a department where independence of thought, integrity and the ability to maintain confidentiality are essential. As a Quality Audit Team Leader, you will be working with the Claims Audit Lead, leading a Team of Claims Quality Analysts. The Team will provide independent oversight of handler performance, customer outcomes and indemnity spend, helping to ensure regulatory compliance and good governance controls are operating effectively to mitigate risks. You will act ...Read more about Quality Audit Team LeaderMore
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The Claims Governance Team is a department where independence of thought, integrity and the ability to maintain confidentiality are essential. As a Claims Quality Analyst, you will be working with the Claims Audit Lead and Claims Auditor, providing insight by undertaking QA Activity, utilizing the Quality Management System. This will help to ensure Regulatory compliance, and good Governance controls are operating effectively to mitigate risks. You will act as an effective Team member providing s ...Read more about Claims Quality AnalystMore
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Role: Sales Agent Location: Liverpool, Hybrid Salary: £24,255 to £27,876 OTE* including £2,000 performance related bonus per annum, once established within your role. Working hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays. The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales ...Read more about Sales AgentMore