Customer service IT Business Analyst (hybrid)
Minneapolis, Minnesota, EE. UU.
Sol. nº 310
jueves, 5 de septiembre de 2024
Position Title: SAP Specialist Sales and Distributions Business Analyst (hybrid)
A Day in the Life
As a SAP Specialist Sales and Distributions Business Analyst, you will be a part of the Application Support Team within the global IT department. You will support the maintenance and the deployment of business applications, related to the processes managed mainly with SAP - S/4. The main area of responsibility will focus on customer care and service and repair, but it could also include other business processes – i.e. manufacturing, procurement, supply chain and support business flows.
Responsibilities may include the following:
- Support the implementation of S4Hana in Mozarc
- Consult with business stakeholders – and develop relationships with business partners (both from IT and business units) - to understand and evaluate our current business processes and identify business problems and needs, translating them into ERP system requirements.
- Provide technical expertise for system functional specifications and deploy new and current systems, processes, and procedures, determining the best path for solving business problems/opportunities into high-level business ERP solution
- Develop solutions to complex business problems, which require the regular use of ingenuity and innovation. Ensure solutions are consistent with organization objectives according to business impact and prioritize work accordingly.
- Configure system settings and options; plan and execute unit, system, and integration testing to meet business requirements
- Provide training, knowledge transfer, reports, and documentation
- Stimulate cross-function changes and rationalize and improve the processes, ensuring business solutions developed across the organization are aligned to standards and Quality System
- Ensure that Mozarc Medical's systems and the information on them are protected in accordance with best information protection practices.
- Ensure all IT systems/applications fulfill required software validation needs.
- Respond to all incidents and requests raised by business and manufacturing users in own job area
Must Have:
- Bachelor’s degree in management engineering or similar (with particular focus on business processes)
- >5 years of experience in the IT department supporting business with SAP
- Experience in Business To Customer system implementation through S/4- SAP
- Experience in SD module implementation through S/4- SAP
Nice to Have:
- Other languages are considered a plus
- Experience in using/supporting SAP ERP and associated integrations
- Excellent communication skills
- MS Office (Excel – advanced level)
- Ability to work under minimal supervision
- BTC implementation
- EDI implementation/management
- SAP 4/HANA implementation
Otros detalles
- Grupo de puestos IT Business Analysis
- Función del puesto IT
- Tipo de pago Salario
- Indicador de empleo Regular
- Tasa de contratación mínima $69,375.00
- Tasa de contratación máxima $115,625.00
- Se requiere desplazamiento No
- Nivel de formación requerido Título de licenciatura
- Minneapolis, Minnesota, EE. UU.